TES Infotech – Business Model

At TES Infotech, we follow a customer-centric business model designed to provide advanced security solutions while ensuring proper service and support. Our business revolves around delivering customized security systems, installation services, and ongoing maintenance to both residential and commercial clients.

1. Product Sales

We offer a wide range of security products that meet the diverse needs of our customers. Our product lineup includes:

  • CCTV Cameras: Dome cameras, bullet cameras, PTZ cameras, and IP cameras.
  • Biometric Systems: Fingerprint and facial recognition systems for secure access control.
  • Access Control Systems: Card-based, PIN-based, and smart lock solutions.
  • Electronic Locks: Smart locks, RFID locks, and biometric door locks.
  • Intercom Systems: Audio and video intercoms for residential and commercial use.
  • Alarm Systems: Intruder alarms, fire alarms, and integrated security solutions.
  • NVR/DVR: Network and digital video recorders for secure video storage.

2. Installation Services

We provide professional installation services for all the security systems we offer. Our trained technicians assess your property’s security needs and install equipment that ensures maximum coverage and protection. From a single home to large-scale corporate facilities, we handle installations of all sizes, ensuring quality and accuracy.

3. Custom Security Solutions

Each client has unique security requirements. We offer customized solutions to meet specific needs, whether it’s for a residential building, a retail store, or a corporate office. Our team conducts a thorough site analysis to design a security system that fits the layout, risk factors, and budget.

4. Annual Maintenance Contracts (AMC)

To ensure the long-term effectiveness of security systems, we offer annual maintenance contracts (AMC). This service includes:

  • Regular system health checks.
  • Preventive maintenance.
  • Prompt repairs and replacement of faulty parts.
  • Software updates and technical support.

5. Customer Support & After-Sales Service

At TES Infotech, customer satisfaction is our priority. We provide 24/7 customer support for all our products and services. Our after-sales service includes remote troubleshooting, on-site assistance (Business hours only), and continuous technical support to ensure your systems work smoothly.

6. B2B & B2C Services

  • B2C (Business-to-Consumer): We serve individual homeowners and small businesses by offering easy-to-install, reliable, and affordable security solutions.
  • B2B (Business-to-Business): We partner with large organizations, property developers, and government agencies to deliver customized, large-scale security infrastructure solutions. Our corporate clients benefit from dedicated account managers and priority service.

7. Third-Party Services

We collaborate with third-party vendors and security integrators to provide subcontracted services. This includes offering installation and maintenance services to other security companies or agencies in need of expertise.

Revenue Streams

Our revenue streams come from:

  • Product sales (CCTV cameras, biometric systems, access control systems, etc.).
  • Installation charges for professional installation services.
  • Maintenance contracts (AMC) to ensure long-term functionality and customer retention.
  • Consultation services for businesses requiring expert advice on securing large facilities.

8. Industry Relationships

We have strong partnerships with leading manufacturers of security systems and components. These relationships allow us to source the highest quality products and stay updated on the latest technology trends in the security industry.

Conclusion:
TES Infotech’s business model is built on providing reliable, customized, and innovative security solutions with an unwavering commitment to quality and customer satisfaction. Whether you’re securing your home, office, or large corporate facility, our flexible business model ensures we meet your security needs effectively.